Privacy Policy

Effective Date: 2023, April 4
At Chance4Tickets (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you use our website, participate in raffles, or interact with our services.

By using the Chance4Tickets website, entering a raffle, or submitting your information, you agree to the practices described in this Privacy Policy.

1. Information We Collect
When you interact with our website or participate in raffles, we may collect the following types of information:

Personal Information:
We collect personal details you provide to us when entering a raffle, registering for an account, or making a purchase. This includes:
Name
Email address
Phone number
Billing address
Payment information (credit card details, PayPal, etc.)

Non-Personal Information:
We may collect non-identifiable information to improve our website and services. This includes:
IP address
Browser type and version
Device type
Geographic location
Pages visited and actions taken on the website

Cookies and Tracking Technologies:
We use cookies to enhance your user experience, track website usage, and collect marketing information. Cookies are small text files stored on your device that help us remember your preferences. You can manage cookie settings through your browser.

2. How We Use Your Information
We use the information we collect for the following purposes:

Raffle Management: To enter you into raffles, verify your eligibility, notify you of raffle results, and process your winnings.

Account Creation and Maintenance: To manage your account, provide you with personalized experiences, and enable your participation in raffles.

Transaction Processing: To process payments for raffle entries, ticket purchases, and other services.

Communication: To send important information related to your account, raffles, and any promotions or updates you have subscribed to.

Improving Our Services: To analyze website usage, improve the performance of the site, and tailor your experience to your interests.

Legal Compliance: To comply with legal obligations, such as fraud prevention and tax requirements.

3. How We Protect Your Information
We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes using encryption technologies (such as SSL/TLS) for sensitive information during transmission (e.g., payment information) and secure storage practices.

Payment Security: We use secure, third-party payment processors (such as PayPal, Stripe, etc.) to handle financial transactions, ensuring that your payment information is encrypted and protected.
Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

4. Sharing Your Information
We do not sell, rent, or trade your personal data. However, we may share your information in the following situations:

Service Providers: We may share your data with third-party vendors who assist us with our operations, such as payment processors, email marketing platforms, and hosting providers.

Legal Requirements: We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., government agencies or law enforcement).

Business Transfers: In the event of a business transfer (e.g., sale, merger, or acquisition), your personal data may be transferred as part of the transaction.

5. Your Rights and Choices
You have the following rights regarding your personal information:

Access and Update: You can access, update, or correct your personal information by logging into your account or contacting us directly.

Opting Out of Communications: You can opt out of receiving promotional emails or newsletters at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

Deletion: You can request the deletion of your account or personal information, subject to certain legal obligations.

Cookies: You can manage your cookie preferences by adjusting your browser settings to accept or reject cookies.

6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and improve the performance of our website. Cookies allow us to remember your preferences, analyze website traffic, and personalize content. You can manage cookies through your browser settings.

Necessary Cookies: These cookies are essential for the functioning of the website, such as enabling the shopping cart or raffles to work.

Analytics Cookies: We use third-party tools like Google Analytics to track and analyze website traffic. These cookies help us understand user behavior and improve our services.

Marketing Cookies: These cookies help us deliver personalized advertisements and promotions based on your behavior on our website.

7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that we have collected information from a child, please contact us immediately, and we will take steps to delete the information.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we update our Privacy Policy, we will post the revised version on this page with an updated “Effective Date.” We encourage you to review this policy periodically for any changes.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: [Your Email Address]
Phone: [Your Phone Number]
Mailing Address: [Your Mailing Address]